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Tapir.my (‘we’ or ‘us’) appreciates and values your privacy. Hence, the following privacy policies are drawn up for the protection of your privacy, for your understanding as to what information we collect, as well as how we collect and use such information, and to whom we disclose said information to.
1.1 Personal Data Security
Tapir.my heavily values your privacy. Without your explicit agreement, we will not provide your personal information to any third party individuals or organisations unrelated to Tapir.my. At the same time, we caution you to keep your personal information and password confidential, and to remember to log out and close the browser after using Tapir.my, especially if accessed through a shared or public computer.
1.2 What consists personal information?
Personal information consists of any information about you that you have provided us, including but not limited to the following:
(b) Identity card/passport details
(c) Contact details (including telephone number and email address)
(d) Residential address
(e) Date of birth
(i) Income level
(j) Personal opinions from feedback and response to survey
1.3 Where We Collect Your Personal Information
In order for us to process your membership application, we will require you to provide us with basic personal information. Aside from your name, address, contact number and email, we may also require your occupation and income in order to better process any feedback that would allow us to serve you better.
In order for our customer service officers to respond to your enquiries swiftly, we may require your personal information such as your name, email address and contact number.
When you sign up for our mailing list, we may require your personal information such as your address and email address so that we may provide you with the latest news and offers promptly.
Promotional Events, Contests and Lucky Draws
When you participate in our promotional events, contests or lucky draws, you may be required to provide your personal information for us to identify you with upon redemption of your entitlements or prizes. The provided personal information will only be used in the ways outlined in this policy. By providing us with your personal information, you consent to us collecting, using and disclosing your personal information in the manner as described in this policy.
Automatically Collected Information
As you browse Tapir.my with web cookies enabled, we may collect information such as your preferences on Tapir.my, the webpages that you have viewed and your login identity to improve your browsing experience on our website. If, however, you do not consent to the use of web cookies, you may simply disable this function in your browser's Internet settings.
In order to provide even more products and information, Tapir.my may utilize web cookies and third-party identifiers to compile data such as age, sex, address, interests, hobbies, user interactions and purchase records to create personalised advertisements and customer service analysis.
If you do not wish to have your personal data collected by Google Analytics and Google AdWords, simply opt out of these functions by visiting the Ads Settings page.
1.4 How We Use and Disclose Your Personal Information
From time to time, we may use your personal information to contact you for marketing purposes. This may include mail, email and text messages. However, we commit to send you only messages that we believe will interest or benefit you such as promotions, special offers and products launches. If you do not wish to receive such messages, you may opt out of these marketing messages at any time by calling or emailing our customer service channels, or by selecting the‘unsubscribe’link at the bottom of the messages sent to you. Our contact information is readily available in the 'Contact Information' section below.
In situations where we engage third party service providers to assist us in reaching out to you, we will be required to disclose your personal information to these service providers on a strictly need-to-know basis. We will require these third party service providers to ensure the confidentiality and security of your personal data.
When required by law, we may disclose your personal information to the authorities when requested.
1.5 How We Store Your Personal Information
Your personal information is stored in our dedicated database. We are committed to providing high-level security controls to safeguard your personal information from unauthorized access. The security of your personal information is our utmost priority. Your personal information is retained as long as the purpose for which it was collected remains and until it is no longer necessary for legal purposes.